Some companies are incredibly helpful, and actually want to provide products and customer service that are of a high standard, and then there are some companies that seemingly just want to extract as much money from their customers as possible. Unfortunately, we believe that UltraMax Health, the manufacturers of Max Synapse, falls into the second category.
Below we take an in-depth look at Max Synapse to see how effective this nootropic is at improving memory, aiding concentration, and improving mood.
The manufacturers of Max Synapse appear to be very unprofessional, with glaring errors on their official website (including descriptions of the wrong ingredients), and complaints about terrible customer service. The supplement contains some ingredients that could support various aspects of cognitive function, but they are present in unknown quantities, and the product appears to over-rely upon caffeine to boost energy levels.
Because of the long list of ingredients found in Max Synapse, there is also a long list of side effects that could occur whilst taking the product. The main ingredient appears to be caffeine, and so jitters, insomnia and an increased heart rate are all possible. Many of the ingredients can cause stomach issues, including vomiting, stomach cramps and diarrhoea.
A full list of the potential side effects that could be caused by Max Synapse is available below, under the Side Effects tab.
We are not impressed by Max Synapse, or its manufacturer, UltraMax Health, at all. The official website contains some glaring contradictions, with lengthy descriptions of numerous ingredients that do not actually feature on the ingredients list. Once we were able to locate the actual ingredients list, it became clear that the marketing on the official website is misleading customers. Not only this, but they fail to disclose any of the individual ingredient quantities used in each capsule.
The price of Max Synapse is incredibly high. Even with bulk purchasing discounts, the cost of Max Synapse is much higher than necessary, and there are many other nootropic supplements available elsewhere that are both cheaper and more effective than Max Synapse.
Directions for use are also not provided; if consumers are expected to take more than once capsule per day, then the long-term cost of taking Max Synapse is going to be pushed even higher.
Although the official website states that the company offer a 90-day money back guarantee, we have found complaints from customers who struggled to get their money back from the company. One consumer eventually managed to get a refund from PayPal (which they had paid through), as the company continued to stall and avoid contact with the customer. In our opinion, UltraMax Health are not a very professional company at all!
Max Synapse Review
Max Synapse is a nootropic supplement marketed as supporting brain function, and more specifically, enhancing focus, boosting memory and boosting energy levels.
Max Synapse is manufactured by UltraMax Health. We have found numerous complaints about UltraMax Health and Max Synapse. One of the most common problems appears to be poor customer service. Customer service reps will try to avoid issuing refunds or accepting refunds, sometimes just offering to phone the customer back then never calling, perhaps in the hope that the customer will forget or give up. This is especially frustrating because the company claim to offer a 90-day money back guarantee on their official website. The other huge problem that customers report is that they have signed up for a ‘free’ trial of the product, but were not told at any point that they had also been signed up for a reoccurring auto-ship program that would charge them large fees monthly, starting just a few days later.
How to Take Max Synapse
There are no directions for use on the official website. Each bottle contains 30 capsules.
Anyone who has any additional questions can contact the company directly, using the information provided on the official Max Synapse website. There is very little information available about UltraMax Health on their official website, other than that they are the manufacturers of Max Synapse. The company’s returns address is a PO Box in Florida, which appears to be the returns address for numerous supplement companies and products.
Max Synapse Concerns:
- Expensive supplement.
- Conflicting information on official website about ingredients list.
- No individual ingredient quantities provided.
What Does Max Synapse Claim To Do?
The official Max Synapse website makes the following claim about the benefits of the supplement:
Max Synapse is a breakthrough trademarked and patented solutions developed by the leader in cognitive function products UltraMax Health.
Max Synapse May Help Support:
- Enhanced Focus and Concentration
- Sharper Recall for Short-term and Long-term Memory
- Mood Stability and Enhancement
- Healthy Brain Functions
Max Synapse supports healthy cognitive functions and promotes an efficient and effect mind and body.
Does Max Synapse Work?
It is difficult to establish whether or not Max Synapse works because it consists of a proprietary formula. This means that it is impossible to establish whether or not the ingredients are used in adequate doses to be effective or not. The main ingredient appears to be caffeine, which will temporarily boost alertness and energy levels; however, caffeine is not technically a nootropic, and can easily be obtained from coffee, tea or energy drinks.
Vinpocetine could both help to improve mental energy and memory, but the clinical evidence is generally inadequate, as the trials that have been conducted are extremely limited, biased and outdated.
Huperzine A could help to boost cognitive function.
Phosphatidylserine has clinical support linking it with the treatment of cognitive decline, but there is no strong evidence linking it with improved cognitive function in those who are not cognitively impaired (such as those suffering from Alzheimer’s).
Bacopa Monnieri needs to be taken daily for an effect to build up over time, and appears to reduce anxiety and improves memory.
Overall, some of the ingredients found in Max Synapse could theoretically improve memory and increase energy levels, but it is unlikely that they are present in sufficient quantities. The product certainly over relies upon caffeine.
What Are The Ingredients of Max Synapse?
The ingredients used in Max Synapse are detailed below. The official website does not provide any individual ingredient quantities, but each capsule contains 545 mg of the proprietary formula. The list of ingredients provided on the official website does not match up properly with the supplement facts on the back of the product’s label and Supplement Facts box (also provided on the website, but on a separate page).
The ingredients list below was taken from product’s label, and the ingredient quantities are per serving of a single capsule.
- Vitamin B3 30 mg (150 % RDA)
- Vitamin B6 5 mg (250 % RDA)
NZ-405 NooTro Blend 545 mg
- Caffeine: Not strictly a nootropic ingredient. Numerous studies have shown that caffeine boosts energy levels and alertness, as well as mildly boosting the metabolism. The effects shown in studies are small, and some studies are inconclusive.
- GABA: A chemical that is produced in the brain naturally and acts as a neurotransmitter, it is also available in supplement form. It is thought to reduce anxiety, improve mood, and could also reduce symptoms of PMS. It is sometimes used as a non-prescription treatment of ADHD, as it is thought to induce calm and aid mental focus. However, research shows that GABA supplements cannot cross the blood-brain barrier, and so it is possible that any mental benefits are the result of a placebo effect.
- Bacopa Monnieri: Used to reduce anxiety, improve memory, and seems to have a minor ability to treat depression, making it a general mild mood booster. The standard dose is around 300 mg per day, which appears to be much higher than the amount found in a single capsule of Max Synapse. Effects can take time to achieve a noticeable level, as the effects appear to accumulate with repeated use.
- Alpha-GPC: In Europe alpha-GPC is a prescription medication for the treatment of Alzheimer’s disease, but in the USA it is a prescription-free dietary supplement. It appears to have some cognitive-boosting properties, helps to prevent cognitive decline, and may also enhance power output in athletes.
- L-Theanine: This amino acid is found in green tea, and may play a small role in weight loss, as well as increasing feelings of relaxation. It may also reduce the negative side effects of caffeine, although there is seemingly no clinical evidence to support this claim.
- Phosphatidylserine: Several studies with phosphatidylserine indicate improved cognitive abilities and behaviours, but the studies focused on Alzheimer’s patients; it is possible that these effects could also benefit consumers in general, but there is no real clinical support to support this. The FDA has stated that Phosphatidylserine may reduce the risk of cognitive dysfunction and dementia in the elderly.
- L-Tyrosine: An amino acid that is a building block of protein, this ingredient is found naturally in many foods including meat and dairy products. Some people use it as an appetite suppressant, but there is little evidence that it is effective for this use. Large doses of tyrosine may be useful for increasing alertness, especially in people who are sleep deprived.
- Vinpocetine: Because it is an entirely synthetic chemical that requires significant lab work to produce, there is some debate as to whether this ingredient actually qualifies as a supplement under US and FDA guidelines. Vinpocetine may increase blood flow to the brain, and so may help to treat fatigue and improve memory; despite claims about research being extensive, most research is outdated and uses biased research methods.
- Huperzine A: Huperzine-A is found in Huperzia serrata. Huperzine-A is thought to be a cognitive enhancer. Because of the relatively long half-life of this compound, its use should be cycled, with breaks in usage every few weeks.
Below are the active ingredients as described on the official website. It is unclear why the company are trying to market Max Synapse using information about ingredients that are not actually used in the supplement.
- Bacopa Monnieri
- Ginkgo Biloba
- Vitamin B6
- Vitamin B12
Does Max Synapse Have Any Side Effects?
There are numerous ingredients found in Max Synapse that could cause a range of side effects. As the product contains a proprietary formula and no individual ingredient quantities are listed, it is not possible to establish the likelihood of side effects occurring based upon dosage.
Studies have shown that Bacopa leaf causes upset stomachs in participants much more than placebos. This has led to the recommendation that this ingredient be taken with a meal, rather than on an empty stomach, as this will minimise the chances of getting an upset stomach. It may also cause nausea, cramping, bloating, and diarrhoea.
Vinpocetine can cause some side effects including stomach pain, nausea, sleep disturbances, headache, dizziness, nervousness, and flushing of the face.
Side effects of Phosphatidylserine can include insomnia and stomach upset, particularly at doses over 300 mg. It can be made from either plant or animal sources, and so may not be suitable for vegetarians.
Side effects of caffeine can include headaches, increased heart rate, increased blood pressure, heart palpitations, increased urination, dehydration, jitteriness, dizziness and insomnia.
Theanine causes a state of relaxation without drowsiness, and may help to counteract some of the potential side effects of caffeine, such as jitteriness. Consumers should still ensure that they do not take this supplement or any other source of caffeine within 5 hours of bedtime, as caffeine can interfere with sleep cycles.
Do not use if pregnant or nursing. Do not use if you are under the age of 18. Consult with a health-care practitioner before taking this or any nutritional supplement if you have or suspect a medical condition or if you are taking any medications, whether over the counter or prescription. Not suitable for anyone who has any heart-related health issues, including but not limited to high blood pressure. If you are unsure about the suitability of this nootropic supplement, or any other supplement, consult your doctor before purchase.
Are There Any Customer Reviews For Max Synapse?
We were only able to locate two customer reviews for Max Synapse, both of which are one-star reviews on amazon.
I cannot review at this time, this product may have side effects, as it causes a reaction with me that I am concerned about. I cannot find anything online to confirm that this could happen. I took another pill before I read the ingredients on bottles. I had extreme flushing of the face. My ears turned red and upper body seemed pink. Drank 3 glasses of water. I had taken the first pill on 11/17 had written the date of bottles… Did not remember it was that bad!!! The writing is so small very hard to read.
Horrible product, does not work.
We were also able to locate some customer complaints about Max Synapse and UltraMax Health, who manufacture and sell the supplement.
Ordered a trial no time limit on the original site I saw, from an online ad just try for $4.95, what could go wrong, right. Well, only had it for 6 days and then they tagged my account for $79.00, saying by trying it I signed up for something that was not made known on the site. The receipt (online) had nothing about it, nor did the shipping notification that was three days later and they said two. DOES NOT WORK! JUNK SCIENCE, put ingredients together and say ‘wow, helps your memory’. It doesn’t help theirs, they won’t call you back and do not answer their phone, only email you and say though you got screwed and we got your money. BUYER BEWARE. MAX SYNAPSE, ULTRAMAXHEALTH STAY AWAY FROM THEM.
This product is a rip-off – had to cancel my credit card to stop them from charging my account after they refused to cancel my subscription without future charges.
Does Max Synapse Offer a Money-Back Guarantee?
Although the manufacturers of Max Synapse claim that they offer a 90-day money back guarantee, they do have a number of restrictions on this:
With Max Synapse, you enjoy a 90-day money back guarantee. If you are not absolutely delighted with your focus and mental energy, you can return the container and remaining supply-within 90 days of receipt for a complete refund of your purchase price (less S&H), no questions asked. If you have used all of your supply and are still not satisfied, you may request a refund by emailing us at email@example.com or by calling us at 1-800-330-0479.
Customers are restricted to receiving a single refund per product ordered. Repetitive refunds are not permitted unless the product, as delivered to you, is defective. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgement, requests refunds in bad faith.
In order to process your refund, you must supply us with your name and delivery address. If you provide us with insufficient or incorrect information, your refund will be delayed.
Once a refund has been approved please allow up to 90 days for the refund to be applied.
Depending on the bank that issues the credit card, your refund can take up to 60 days to appear on your credit card statement. If you have any questions about whether a refund has been issued by us, please call Our Customer Service Department.
Shipping and handling costs are not refundable.
With regards to the monthly auto-ship program, the website states:
90-day return policy is void after second shipment of Max Synapse is shipped. A standard 30-day return policy for the new bottle will be eligible.
Where Can I Buy Max Synapse?
Max Synapse can be purchased from the official Max Synapse website. Customers have several options to choose from, but customers are unable to purchase a single bottle on a one-time order. Customers who just want to try a single bottle should go to amazon to purchase this product.
The options available on the Max Synapse website are as follows: A ‘genius pack’ containing six bottles costs $264.00. A ‘smart pack’ containing three bottles costs $147.00. Delivery charges may also apply. Finally, a single bottle on an autoship program (with new bottles being shipped and billed monthly) costs $79.00. Again, delivery charges may apply.
Max Synapse is also sold on Amazon.com. Here a single bottle costs $69.95, with free shipping.